Interactive Voice Response Service

What is an Interactive Voice Response Service and why does a business need it? Interactive Voice Response or IVR is often found in call centres and is the automated part when calling a business. This telephony software allows a business to set up features that interact with the caller thought keypad or voice responses. If…

Are you in the 1% Club?

It is possible one of the most talked about quiz shows of late and we all want to know, Are you in The 1% Club? The new ITV quiz show hosted by Lee Mack, possible best known for his part in the BBC sitcom Not Going Out, is becoming extremely popular and testing everyone. Lee…

Coolest must-have travel gadgets 

We always try to pack light whether we’re going for a weekend away or on a long-haul holiday. But what we do need are our gadgets and apps. We’ve put together a few of our favourites and coolest must-have travel gadgets. It goes without saying that among our apps are: Kindle for reading on the…