This section of the Web Site is designed to offer our clients quick answers to common questions we get asked about our Telephone service.
I have a Telefonica Landline, will I lose my number?
No, this remains EXACTLY the same.
Do I have to dial a pre-fix number?
Only for the first 2 or 3 days while we are advising Telefonica of your wish to have your calls go through our billing system.
Do I cancel my Telefonica line?
No, you continue to pay line rental to Telefonica for your landline.
Will call quality be affected?
No, this will remain exactly the same as it is now.
So what's the difference?
In effect what happens is that we 'buy' MILLIONS of minutes, at hugely discounted rates, from Telefonica. When you make a call Telefonica knows that you are a customer of Telitec and bills US for the call. We are then able to pass these savings onto our customers (YOU!) at hugely discounted rates.
How do I get my bills?
The choice is yours, by post, email, or you can view your bills online, 24 hours a day/7 days a week!
How long does the process take?
Your contact with us to activate the service takes about 2-5 minutes, then you can start benefiting from our fantastic call rates within the DAY!
Are there any contracts to sign?
No, you can cancel with us IMMEDIATELY.
Online billing, cheap calls, fantastic customers service that speaks YOUR language, it seems too good, what's the catch?
There isn't one!
Great, I want to start saving money on my calls, what do I have to do?
Either call on 902 887 091, or contact us using the contact form on the right of this page.
