Support Availability

Standard Hours

Monday- Friday 8:00-19:00
Saturday 9:00-18:00

Extended Hours

Monday- Friday 19:00-22:00

During these hours most calls go directly to voicemail. This voicemail is monitored regularly and acknowledged by Email and SMS. Where possible urgent problems are resolved remotely and customers will be called back.
Extended Extra Hours

Sunday 9:00-18:00

During these hours all calls go directly to voicemail. This voicemail is monitored regularly and acknowledged by Email and SMS.

Contact Numbers

The 902 number is the best number to call. It will divert to any available office line and to the main voicemail system outside standard hours or if all office lines are engaged:
902889070

If the 902 is unreachable the office line can be dialled directly during standard hours:
965743473

Messages left on this number divert to the secondary (pbx) voicemail system

If neither of the above numbers are reachable the main voicemail service can be dialled directly:
965058158

Email

support@telitec.net

Remote Support on your Computer (Coming Soon)

Telitec Support may offer to access your computer remotely to help diagnose problems. There will be a link here to use when advised.