Business to Business Telemarketing Services

Telitec's professional in-house sales team offers the following Telemarketing services:  

Appointment Setting

Business-to-Business (B2B) appointment setting is a service any sales organisation can utilize. If you have a need but don’t want to commit to fulltime inhouse resouces quite yet, we have the answer. B2B appointment setting involves telemarketing to business decision makers, communicating the value of your offer, qualifying for need or interest and gaining the commitment to move forward with an appointment. The Telitec team of account representatives have experience across a broad range of industry sectors. We are successfully able to qualify prospects (at any level of an organization), promote your value-added message, secure an appointment and alert you in real-time using our web-based calendar. If you want to spend your time closing sales and not making all of the necessary telemarketing calls, let us do what we do best – setting qualified B2B appointments for your company.

Lead Generation

B2B lead generation is very similar to appointment setting, but does not schedule the appointment for a specific date or time. This is a valuable sales tool for smaller companies that cannot commit to premade appointments or would like to further qualify the lead prior to confirming an appointment. Companies that sell on a national level and are able to win customers without meeting in person would specifically benefit from our lead generation service

Event Registration

What is the cost to your business if your next event is not successful? Do you have the right target audience of attendees already registered? What about the sponsors that help pay the costs and the exhibitors that the attendees are interested in meeting? Telitec can help you contact your target audience and get them to your event! We can integrate our calls to follow up on direct mail or email, providing that personal touch which will help to increase overall attendance. We can also make calls to potential sponsors and exhibitors, following up with an appropriate email immediately after the call. Whoever your next event is aimed at, Telitec can work with you to ensure success.

Surveys

B2B surveys should be constantly on any companies agenda, information from a thrid parties approach to your potential or even actual customer base can provide invaluable data with potential use beyond that of only increasing sales. Validation of demand for actual or planned products, competitor information, customer retention and satisfaction are all subjects that contacts will often talk about more openly to a third party. Finding out your getting something wrong should happen before you loose your customer or fail to exploit a particular market. Telitec Surveys are tailored specifically to your needs. We work along side you to make sure we are asking the right questions and passing feedback in the way you need it.

Sales Lead Follow Up

Many companies have attended or had stands at trade exhibitions and gathered leads or business cards. After the event it is often difficult to effectively spare the time in house to follow up and qualify such leads. The consequence of no follow up is not just lost sales, but identifying if a particular show or exhibition actually worked for your business. Telitec can quickly and effectievly make the necessary calls to keep leads open and flush out non leads. Such follow up calls can be integrated into a B2B appointment setting campeign or lead generation project. Striking while the iron is hot and your prospect has you fresh in their minds.

Data Cleansing/Sorting

How do you manage your prospect base? Is it up to date? How do you schedule contacts with undecided customers? When do you re-canvass your existing customer base? If you are uncertain that you have a clear approach to all or part of the above, or you know you could be more proactive if only you had the time and staff. Telitec can work for you providing the extra resources you need, on an “as and when needed basis.” We can redefine your information by criteria important to your business, for example, geographically, by industry, by product, by size of company or number of employees. All successful B2B sales and marketing campeigns improve with accurate data and targeted prospect lists.

Email Aqcuisition

Companies that lead their industry in marketing are always looking for ways to keep their message in front of potential customers. Acquiring new email addresses of business contacts and following up with a monthly newsletter for example, is essential to continuously increasing sales. Telitec can update and acquire email addresses for you saving you and your staff valuable time. Additionally this way, you do not send unsolicited emails (that may be perceived as spam) as we have already had an initial conversation with the contact for you, creating the first steps in the sales process.

Market Research

If your customers are other businesses, what is their perception of your company and its products or services? Nothing is more effective when promoting your message or brand than a one-on-one conversation. An email, fax, website, advertisement or even direct mail piece cannot build your brand as well as a phone call between two business professionals. When your sales cycle is complex or you just want to keep your brand in front of a prospect, Telitec Marketing can make the calls to deliver the message. This is often one of the first steps in a new marketing campaign. Telemarketing is and always will be integrated with market research.

Interested in Learning More?

We would be happy to answer any questions that you have via phone or email. If you only suspect you may have a requirement, contact us and let’s see how we could help. Fill in the "Tell me more" form to the right of this page or contact us on 902 88 90 70 / 96 574 3473.